Phoenix Rising manages over fifty community associations. We aggressively leverage our size to drive discounts and improved services for our clients.
Phoenix provides a full range of management, janitorial, maintenance, financial, capital repairs and consulting services to our clients.

PROPERTY MANAGER

• Coordinate, prepare for and attend quarterly Board of Directors meetings.
• Make recommendations to the Board on common area maintenance.
• Perform regular property inspections.
• Review work provided by sub-contractors/service companies prior to invoices being processed.
• Issue work orders and service requests.
• Assist in drafting bid specifications for work to be done.
• Negotiate contracts on behalf of the Association.
• Prepare and distribute the annual fiscal budget for the Association.
• Solicit Contractors’ bids.
• Arrange for maintenance and repair as required by the Association's governing documents.
• Use bulk buying power whenever possible to obtain the best price for the best products and service.

ADMINISTRATION

• Interact directly with the Board Secretary.
• Minimize administrative demands placed on the property manager.
• Attend annual membership and Board of Directors meetings.
• Prepare and distribute meeting notices, agendas, proxies, ballots and other materials needed for membership meetings. Assist in the preparation and distribution of meeting minutes.
• Manage closings, refinancing and appraisals.
• Prepare and distribute welcome packages to new property owners.
• Recommend and acquire insurance policies as required by the Association’s governing documents.
• Negotiate maintenance and service contracts on behalf of the Association.
• Handle all mailings, notices and correspondence on behalf of the Association.
• Assist with preparation and distribution of letters, bulletins and newsletters.
• Assist in enforcement of the Association's governing documents.
• Maintain and provide access to all Association records.
• Provide 24-hour emergency service, 7 days a week.
• Provide responsive customer service.
• Assist Homeowners regarding questions and issues.
• Maintain accounting and Homeowner database.
• Issue violation notices in accordance with the Association's enforcement procedures.

FINANCE & ACCOUNTING

• Leverage Association Funds to obtain the best interest and loan rates.
• Prepare, review, analyze and distribute monthly financial reports.
• Maintain the Association's operating and reserve funds in interest bearing accounts.
• Collect and deposit assessments and take follow-up action on all delinquent accounts.
• Mail monthly statements to solicit collection of members’ assessments.
• Assist CPA with annual audits, reviews, compilations and taxes.
• Process and pay all expenses incurred by the Association as provided in the budget or approved by the Board.
• Make recommendations to the Board/Treasurer on investing surplus and reserve funds.

CONSULTING

• Work with legal council and assist in the preparation of the Declarations and By-laws.
• Prepare Operating and Reserve budgets as required by Association's governing documents.
• Prepare rules and regulations for common area and amenities.
• Prepare collection policy.
• Assist in obtaining bids for landscaping, insurance and other common area maintenance as required by the Associations’ governing documents.
• Obtain a federal ID number for the Association.
• Work with construction team to minimize impact on ownership.
• Reserve Studies.
• Assist in dispute resolutions.
• Assist in Developer transitions.
• Assess and file insurance claims.
• Act as Association witness in legal proceedings.
• Interview, hire and oversee on-site personnel on behalf of the Association.